Cookie Policy

15 ott 2026 

This policy explains which cookies artescapeitaly.com and our booking site booking.artescapeitaly.com use, why, and how you can control them.

Who we are

The data controller is Art Escape Italy di Maxted Tsiana e C. S.a.s., VAT number (P.IVA) 06793360485, registered office: Via Duca D'Aosta 16 Firenze - 50129 Italy.

For any question about cookies or your personal data, write to info@artescapeitaly.com or call +39 347 333 9931.

What cookies are and how we use them

Cookies are small text files a website saves in your browser. We also use similar technologies, such as your browser's local storage and tracking pixels, and this policy covers them too.

We use three kinds:

• Strictly necessary: needed for the site and bookings to work and stay secure. They don't need your consent.

• Analytics: help us understand how visitors use the site. Used only if you accept them.

• Marketing: measure and improve our ads on Instagram, Facebook and Google, and show our ads to people who visited the site. Used only if you accept them.

Non-essential cookies are not set until you make a choice in our cookie banner. Closing the banner without choosing keeps them off.

Cookies we use

Cookie

Provider

Category

Purpose

Duration

XSRF-TOKEN, hs, TS*, server-session-bind, client-session-bind, sec-fetch-unsupported

Wix (our website host)

Strictly necessary

Security and protection against fraudulent requests

Session

svSession, wixSession

Wix

Strictly necessary

Core site functions, security and stability

12 months

bSession, SSR-caching

Wix

Strictly necessary

Site performance

24 hours

fedops.logger.sessionId

Wix

Strictly necessary

Detects errors so the site stays reliable

12 months

_wixAB3|*

Wix

Strictly necessary

Platform tests of site features

6 months

consent-policy

Wix

Strictly necessary

Remembers your cookie choices

12 months

__stripe_mid, __stripe_sid

Stripe (payments)

Strictly necessary

Fraud prevention during card payment

1 year / 30 minutes

Booking consent record (local storage)

Art Escape Italy

Strictly necessary

Remembers your cookie choices on the booking site

Until you clear it

aei_src

Art Escape Italy

Marketing

Records which ad or campaign link brought you to us (campaign tags, Google click ID, Meta click ID), so we know which ads lead to bookings

90 days

_fbp, _fbc

Meta (Facebook, Instagram)

Marketing

Meta Pixel: measures visits and bookings from our ads and builds audiences for our ads

90 days

fr

Meta

Marketing

Ad delivery and measurement on Facebook and Instagram

90 days

_gcl_au, _gcl_aw

Google Ads

Marketing

Links ad clicks to bookings (conversion tracking)

90 days

IDE, test_cookie

Google (doubleclick.net)

Marketing

Ad measurement and showing our ads to past visitors

13 months / 15 minutes

Cookie names and durations are set by each provider and can change. We review this list when we change our tools.

Third parties and transfers outside the EU

Some cookies are set by other companies, who use the data under their own privacy policies:

• Wix.com Ltd. (website hosting): Wix privacy policy

• Meta Platforms Ireland Ltd. (Facebook, Instagram): Meta privacy policy

• Google Ireland Ltd. (Google Ads): Google privacy policy

• Stripe Payments Europe Ltd. (card payments): Stripe privacy policy

These providers may transfer data to the United States or other countries outside the EU. Where they do, they rely on safeguards such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

We don't sell your data, and we never use cookies to collect your name, email or payment details.

Your choices

You decide which non-essential cookies we use:

• On your first visit, the cookie banner lets you accept all, reject all, or choose by category. Rejecting is as easy as accepting.

• To change your mind later, use the "Cookie settings" link at the bottom of every page. Your new choice applies straight away.

• In your browser, you can block or delete cookies at any time. Blocking strictly necessary cookies may stop the site or bookings from working.

• For ads specifically, you can also adjust your ad preferences in your Meta settings and Google settings.

We ask for your choice again after 12 months, or sooner if we change the cookies we use.

Your rights

Under the EU General Data Protection Regulation (GDPR) you can ask us to access, correct or delete your personal data, restrict or object to how we use it, or receive it in a portable format. You can withdraw consent at any time; this doesn't affect anything done before you withdrew it.

To use any of these rights, email info@artescapeitaly.com. We reply within one month.

If you think we have mishandled your data, you can complain to the Italian data protection authority, the Garante per la protezione dei dati personali, or to the authority in the EU country where you live.

Changes to this policy

We update this policy when we add, remove or change cookies or tools. The date at the top shows the latest version. If a change affects what you agreed to, we ask for your consent again through the cookie banner.